Privacy Policy
Introduction
VMS Hire Nationwide ("we", "us", "our") is committed to protecting your privacy and handling your personal data responsibly. This privacy policy explains what information we collect, how we use it, and your rights under the General Data Protection Regulation (GDPR) and the Data Protection Acts 1988–2018.
This policy applies to all personal data collected through our website vmshire.ie, our quote request forms, and any direct communications with our team.
Who We Are
Data Controller: VMS Hire Nationwide
Website: www.vmshire.ie
Email: ei.erihsmv%40ofni
Phone: 086 254 0595
Address: Ballinasloe, County Galway, Ireland
If you have any questions about how we handle your personal data, please contact us at .ei.erihsmv%40ofni
What Information We Collect
We collect personal information in the following circumstances:
When you fill in our quote request form:
We collect your name, company name (if provided), phone number, email address, county or location, and details of the sign or service you are enquiring about.
When you contact us directly by phone or email:
We may retain the details you provide to us during that communication.
When you visit our website:
Our website may collect standard technical information such as your IP address, browser type and pages visited. This is collected automatically through cookies and analytics tools. See the Cookies section below for more information.
We do not collect sensitive personal data such as financial information, health data or identity documents through this website.
How We Use Your Information
We use your personal information for the following purposes:
To respond to your quote request or enquiry — processing your request is necessary to take steps prior to entering a contract with you.
To provide our hire, sales and repair services — fulfilling the contract between us.
To send you follow-up communications related to your enquiry — based on our legitimate interest in responding to customer requests.
To improve our website and services — based on our legitimate interest in understanding how our website is used.
We do not use your personal data for automated decision-making or profiling. We do not sell your personal data to any third party. We do not use your contact details for unsolicited marketing without your consent.
How Long We Keep Your Data
We retain personal data only for as long as is necessary for the purposes described in this policy.
Enquiry and quote data: retained for up to 2 years from the date of last contact, in case you return to complete a hire or purchase.
Customer data related to completed transactions: retained for 7 years in line with Irish Revenue requirements for business records.
Website analytics data: retained in anonymised or aggregated form only, in line with the terms of the analytics provider.
Once data is no longer required, we delete it securely.
Who We Share Your Data With
We do not sell, rent or trade your personal data with third parties.
We may share data with the following categories of trusted service providers, strictly for the purpose of operating our business and website:
Website hosting and platform providers — our website is hosted on MotoCMS. Data processed by MotoCMS is subject to their privacy policy.
Email service providers — used solely to deliver your enquiry response and any follow-up communications.
Analytics providers — we may use tools such as Google Analytics to understand website traffic in an anonymised way.
All third parties we work with are required to handle your data securely and in compliance with GDPR.
Cookies
Our website uses cookies — small text files stored on your device — to help the site function correctly and to understand how visitors use it.
We use the following types of cookies:
Essential cookies: Required for the website to function. These cannot be disabled.
Analytics cookies: Used to collect information about how visitors use our site — for example, which pages are most visited. This data is collected in an anonymised form. You can opt out of analytics cookies by declining them in our cookie consent banner.
You can manage or delete cookies through your browser settings at any time. Disabling certain cookies may affect your experience on our website.
Your Rights Under GDPR
Under GDPR and Irish data protection law, you have the following rights regarding your personal data:
Right of access — you can request a copy of the personal data we hold about you.
Right to rectification — you can ask us to correct any inaccurate or incomplete data we hold.
Right to erasure — you can ask us to delete your personal data in certain circumstances.
Right to restriction — you can ask us to limit how we use your data in certain circumstances.
Right to object — you can object to us processing your data where we rely on legitimate interests as our legal basis.
Right to data portability — you can request your data in a portable, machine-readable format where technically feasible.
To exercise any of these rights, please contact us at .ei.erihsmv%40ofni We will respond within 30 days. You will not be charged for making a request.
If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with the Data Protection Commission (DPC), Ireland's supervisory authority: www.dataprotection.ie
Data Security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction or alteration. Our website uses SSL encryption (HTTPS) for all data transmitted between your browser and our server.
While we take every reasonable precaution, no method of transmission over the internet is completely secure. If you have any concerns about the security of your data, please contact us at .ei.erihsmv%40ofni
Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We recommend reading the privacy policy of any website you visit.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. The most current version will always be available on this page, with the date of the last update shown at the top. We recommend checking this page periodically.
Contact Us
If you have any questions about this privacy policy or how we handle your personal data, please get in touch:
VMS Hire Nationwide
Email: ei.erihsmv%40ofni
Phone: 086 254 0595
Address: Ballinasloe, County Galway, Ireland